top of page

Online Survey

Help us improve our service or commend a Labcare employee by filling out our survey below, there are two sections, one if you have had an on-site visit or one if you have received a service from our workshop/office.

On-site Engineer Visit
How satisfied were you with the ease of contacting Labcare Service?
How satisfied were you with the appearance and manner of the Engineer attending?
How satisfied were you that the Engineer had the correct tools and replacement parts needed?
How satisfied were you with the overall quality of the service provided?

Thanks for your feedback!

How satisfied were you with the helfulness of Labcare staff answering your calls/emails?
How satisfied were you with the technical ability of the Engineer?
How satisfied were you with the Engineers explanation of the fault and action taken?
Would you consider using our services again?
Workshop/Office Service
How satisfied were you with the ease of contacting Labcare Service?
How satisfied were you with the repair or service provided?
How satisfied were you with arrangements made to return the instrument(s)?
How satisfied were you with the helfulness of Labcare staff answering your calls/emails?
How satisfied were you with the Engineers knowledge and explanations of the fault?
How satisfied were you with the overall quality of the service provided?
Would you consider using our services again?

Thanks for your feedback!

bottom of page