Our Contract Options
At Labcare Service we try to make the maintenance and repair of your laboratory equipment as easy as possible. We offer a three-tier choice of standard service agreements. While the benefits of each may vary, the high level of customer service and attention to detail we provide are consistent to all.
Should none of our standard service contracts match your needs we’ll be happy to tailor a bespoke package to your exact requirements.
1 Star Contract
Guaranteed priority response to breakdowns plus unlimited access to the Labcare Service technical helpline, annual preventative maintenance site visit and equipment validation where appropriate.
5% discount on parts.
2 Star Contract
Everything included in One Star plus unlimited breakdown cover, including labour and travel.
10% discount on parts.
3 Star Contract
Everything included in One and Two Star plus comprehensive and unlimited breakdown cover, including parts plus courtesy loan replacement wherever possible.
May include any elements from our one, two and three star contracts plus your choice of add-ons, tailored to your individual needs. By arrangement only.